Terms & Conditions
Effective Date: June 2025
Welcome to City Damage Inc. (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website, services, and SMS communications. By using our site or services, you agree to these terms. If you do not agree, please do not use our services.
1. Services Overview
We provide Fire & Smoke Damage, Water Damage, Mold & Environmental Claims, Structural Damage and Roof & Storm Claims to customers throughout Los Angeles, California. As part of our service, we may send SMS messages related to:
- Appointment reminders and confirmations
- Updates regarding scheduling or service
- General customer communication
2. SMS Program Terms
- Message Frequency: Varies based on user interactions and service history
- Opt-Out: Text “STOP” to unsubscribe. You will receive a final confirmation message
- Help: Text “HELP” for assistance or contact us directly at info@citydamage.com
- Carrier Disclosure: Mobile carriers are not liable for delayed or undelivered messages
- Message & Data Rates: Standard message and data rates may apply
3. Payment Terms
All payments are due upon completion of service unless otherwise agreed upon in writing. Late payments may incur additional fees.
4. Cancellations
Appointments must be canceled at least 24 hours in advance. Cancellations with less notice may result in a service fee.
5. Limitation of Liability
City Damage Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
6. Governing Law
These Terms & Conditions are governed by the laws of the State of California.
7. Contact
For questions or concerns about these terms, please contact us at:
- Email: info@citydamage.com
- Phone: +1 888-388-6655